Marketing, sales & customer relations
Microsoft Dynamics NAV includes marketing, sales, and customer relation modules (CRM software) to help you manage campaigns, sales opportunities, contacts, and service contracts.
Winning new customers, fostering loyalty with your existing customers, and organising effective marketing processes are just some of the challenges all companies face. Companies need to use reliable tools adapted to their business to overcome these challenges.
Microsoft Dynamics NAV includes essential functionalities for efficient management of customer relations (CRM software), organising campaigns, and assessing sales opportunities.
The Microsoft Dynamics NAV management tool (ERP) features the following key functionalities:
- Management of contacts and current and prospective customers
- Contact categorisation
- Customer portfolio monitoring
- Previous interactions and orders
- Activity & campaign management
- Sales opportunities management
- Budget management
- Sync with Outlook