{"id":4970,"date":"2024-09-23T15:05:41","date_gmt":"2024-09-23T13:05:41","guid":{"rendered":"https:\/\/www.capvision.fr\/faq\/support-et-maintenance\/"},"modified":"2024-10-24T10:50:32","modified_gmt":"2024-10-24T08:50:32","slug":"support-and-maintenance","status":"publish","type":"page","link":"https:\/\/www.capvision.fr\/en\/resources\/faq\/support-and-maintenance\/","title":{"rendered":"\ud83d\udcaa\ud83c\udffb Support and Maintenance"},"content":{"rendered":"<div class=\"wp-post-content\"><!-- zone:zn_pagebanner [0] --><br \/>\n\t\t<!-- \/zone:zn_pagebanner [0] --><br \/>\n<!-- zone:zn_list_accordion [1] --><\/p>\n<h3>Do you offer after-sales support&nbsp;?<\/h3>\n<p>Yes, we offer after-sales support to answer all your questions and assist you on a daily basis. You can contact us by email or through our customer portal from<br \/>\n<strong>Monday to Friday, 8:30 AM &#8211; 12:00 AM and 2:00 PM &#8211; 5:30 PM.<\/strong><\/p>\n<h3>How are Business Central updates handled&nbsp;?<\/h3>\n<p>Microsoft releases updates for Business Central twice a year to improve performance and add new features. We take care of updating your solution and informing you about new features, often by organizing a webinar.<\/p>\n<h3>How are updates to your products handled&nbsp;?<\/h3>\n<p>At CAP Vision, we are committed to innovation. That&rsquo;s why we offer several updates per year for our products.<\/p>\n<p>These updates, which can be corrective, evolutionary, or major, are deployed gradually to minimize disruptions. They include new features, performance improvements, and security fixes. By regularly updating your solution, you benefit from a tool that is always at the cutting edge of technology, adapted to your needs, and allowing you to optimize your business.<\/p>\n<p>\t<!-- \/zone:zn_list_accordion [1] -->\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Do you offer after-sales support&nbsp;? Yes, we offer after-sales support to answer all your questions and assist you on a daily basis. You can contact us by email or through [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":4957,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4970","page","type-page","status-publish","hentry","wp-sticky"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Support for Microsoft Dynamics 365 Business Central ERP Software | CAP Vision<\/title>\n<meta name=\"description\" content=\"What is an ERP system and why do I need it? What is Microsoft Dynamics 365 Business Central? 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